Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Blackheadshop is committed to ethical fashion. We partner with manufacturers who prioritize sustainable materials and fair labor practices.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
How should I care for my garments?
Care instructions are provided on the inner label of every garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.